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Get in Touch with FaidaRise

Have questions about our betting tools? Need technical support? Want to learn more about our premium features? We're just a message away from helping you succeed.

Multiple Ways to Reach Us

Choose the method that works best for you. We're available through phone, email, and WhatsApp.

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Speak directly with our support team

Available: Mon-Fri 8AM-6PM EAT

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[email protected]

Response within 24 hours

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Get in Touch

Fill out the form below and we'll get back to you as soon as possible. For quicker answers, check our FAQ section first!

Our support team typically responds within 24 business hours. For urgent matters, please call us directly.

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How can we help?

How Can We Help You?

Choose the category that best describes your inquiry for faster assistance

General Support

Get help with account setup, website navigation, payment issues (M-Pesa), accessing the Dutching tool, or general questions about how FaidaRise works.

Sales & Subscriptions

Learn about the Dutching tool, understand profit potential (KES 500-1,000/month), ask about free trials, subscriptions, or future tools like Matched Betting.

Technical Support

Resolve login problems, errors using the Dutching tool, payment failures, or compatibility issues on your phone or browser.

Account Management

Help with password resets, profile updates, subscription management, or any account-related issues you may encounter.

Payment & Billing

Assistance with M-Pesa payments, subscription billing, refund requests, or any payment-related questions.

Feature Requests

Share your ideas for new features, improvements, or tools you'd like to see in future updates of FaidaRise.

Frequently asked questions

Frequently Asked Questions

Find quick answers to common questions before reaching out to our support team

How do I get started with FaidaRise?

Sign up for a free account, explore our Dutching calculator, and start with our beginner's guide. You can upgrade to premium for advanced features and unlimited calculations.

What payment methods do you accept?

We currently accept M-Pesa payments for Kenyan users. Simply use your registered M-Pesa number to complete the payment process securely.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period, and you won't be charged again.

Is there a free trial available?

Yes! We offer a free trial period for new users to explore our premium features. Contact our sales team to learn more about current trial offers.

Still have questions? We're here to help!

Contact Support